Troubleshooting Apps
Your resource for troubleshooting common app related issues and challenges.
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RSS Feed App: Why Is the Feed Pulling or Showing the Wrong Image From the Source?
This article will go through why the RSS Feed App is showing the wrong image from the source it is pulling ...
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Google Traffic App: How to Obtain a Google Map API Key
This article will go through how to get a Google Map API Key to use the Google Traffic App. Please Note: As...
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How to Fix Seeing “Auth Error” Message While Logging Into ScreenCloud’s Yammer App
This article will go through how to troubleshoot receiving an "Auth Error" while trying to sign into Screen...
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Google Slides App Won’t Loop or Replay My Presentation, How Can I Fix This?
This article will go through how to fix the Google Slides app not looping or replaying your slides automati...
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Google Slides App: Receiving "Part of This Slide Didn’t Load, Try Re-Loading" Error
This article will go through how to troubleshoot receiving the "Part of this slide didn't load, try re-load...
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Google & Outlook Calendar: Can’t Select or View Any Calendars
This article will go through how to troubleshoot if you're using our Google Calendar or Outlook Calendar ap...
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Why There Are Playback Differences When Playing YouTube Videos Using the ScreenCloud Player App vs Other Options
This article will go through why there are playback differences when playing YouTube videos using the Scree...
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Facebook Apps Troubleshoot Guide
This article will go through how to troubleshoot common challenges with our Facebook Reviews, Page Likes f...
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Instagram Gallery Troubleshoot Guide
This article will go through how to troubleshoot common challenges with the Gallery for Instagram app. If ...
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Noticeboard 2.0 Troubleshoot Guide
This article will go through how to troubleshoot common challenges with the Noticeboard 2.0 app. If you co...
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Digital Menu Board Troubleshoot Guide
This article will go through how to troubleshoot common challenges with the Digital Menu Board app. If you...
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Google & Outlook Calendar: Times Are Not Syncing and Events Not Displaying Properly
This article will go through how to troubleshoot if you are using our Google Calendar or Outlook Calendar a...
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Clock Apps: The Time Is Wrong Or Displaying Incorrectly On Screen
This article will go through how to troubleshoot if you notice the time is wrong on any of your Clock apps ...
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Twitter App: Does Not Pull In Any Results Or Says Tweets Are Too Old
This article will go through how to troubleshoot if your Twitter app is not pulling in any search results o...
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YouTube Live App: I Cannot See My Live Streaming Video
This article will go through how to troubleshoot not seeing your YouTube live stream while using the app. I...
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Streaming Apps (YouTube, Vimeo, & Live News): Will Not Show Closed Captions on the Screen
This article will go through how to troubleshoot not seeing closed captions on the screen while using You...
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