Logo
Submit a request Sign in
Hello, what can we do for you?
Search our help center for quick answers
  1. ScreenCloud
  2. Troubleshooting
  3. Amazon Devices

Amazon Devices

  • How to Tell the Difference Between the Amazon Fire TV Stick Models (Physically)?

    This article will go through how to tell the difference between the 1st and 2nd gen Amazon Fire TV Stick an...

    Santino
    18 May 2017 12:21
  • How to Clear System Cache of the Screencloud Player App on an Amazon Device

    This article will go through how to clear system cache, force stop and relaunch the ScreenCloud player app ...

    Santino
    03 September 2019 09:25
  • ScreenCloud Amazon & Android Status Update - August 8, 2019: Service Down & Maintenance

    ScreenCloud  is currently undergoing maintenance as some users have been affected by an Amazon and Android ...

    Santino
    29 August 2019 12:22
  • How To Disable Screensaver Mode On Amazon Devices

    This article will go through how to disable screensaver mode on Amazon devices. Disabling screensaver mode ...

    Santino
    17 May 2019 06:32
  • Managing Multiple Fire TV Sticks Using One Amazon Account With ScreenCloud

    This article will go through how to use one Amazon account with multiple Fire TV Stick devices to download ...

    Santino
    07 March 2019 19:41
  • Amazon Fire TV Stick 4K: Does This Device Work With ScreenCloud?

    This article will go through Amazon Fire TV Stick 4K compatibility with ScreenCloud. As of September 2019,...

    Santino
    07 March 2019 19:03
  • Amazon Device Settings: Daily Restarts, Auto-boot, and Automatic Updates

    This article will go through how to set up booting the ScreenCloud app automatically at launch and daily re...

    Santino
    08 February 2019 17:28
  • Amazon Fire TV Stick Keeps Turning Itself Off Or Is Stuck on “Optimizing System Storage and Applications”, How Do I Fix This?

    This article will go through how to troubleshoot when your Amazon Fire TV Stick device is stuck on the mess...

    Santino
    17 December 2018 19:30
  • How to Check WiFi Signal Strength on the Amazon Fire TV Stick

    This article will go through how to check the WiFi signal strength on the Amazon Fire TV Stick. You can che...

    Santino
    05 September 2017 07:26
  • “Amazon App Store: Unknown Error” Message: How to Fix This?

    This article will go through what steps you can take to resolve the "Amazon Appstore: Unknown Error" messag...

    Santino
    23 May 2017 10:36
  • Amazon Devices: White Screen Issue While Starting the ScreenCloud App

    This article will go through how to troubleshoot if you are receiving a white screen when starting the Scre...

    Santino
    24 April 2017 10:32

© ScreenCloud