This article will go through general troubleshooting when creating schedules to use in ScreenCloud.
Please note, you must set the time in the schedule for when you want to display the content on the screen. It will default to the timezone of the hardware so it is not important where you are based, but the timezone of your device will sync with your schedule.
If you're having any trouble with your schedule syncing or playing at the desired times you have set, we recommend checking time zone settings on your device. You can generally do this by finding your device "Settings" and navigating to date/time options. You can also refer to steps on how to check your timezone settings for most commonly used device(s) below:
If you have any additional questions on what timezone to use when creating a schedule or syncing issues, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at firstname.lastname@example.org or give us a call at our toll-free support line at +18885575335