Troubleshooting – ScreenCloud

Which devices support zone layouts & portrait/vertical orientation?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through which devices su...

Nor Kanjanahattakij
18 May 2017 12:06
How much of a device's storage space can the ScreenCloud Player app use for media caching?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how much of a de...

Nor Kanjanahattakij
13 September 2018 08:01
Which devices support WPA2-Enterprise?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through which devices su...

Nor Kanjanahattakij
09 August 2018 09:10
What is a proxy server, which devices support proxy configuration and how do I configure a proxy on my device's OS?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through what is a proxy ...

Nor Kanjanahattakij
09 August 2018 05:23
How to keep USB power from your monitor or TV on during standby
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to keep USB ...

Nor Kanjanahattakij
06 August 2018 09:48
What are the minimum requirements for the native ScreenCloud Players (electron)?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through what the minimum...

Nor Kanjanahattakij
21 September 2017 09:36

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Google Traffic App: How to get a Google Map API key
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to get a Goo...

Nor Kanjanahattakij
06 March 2018 13:33
RSS Feed App: Why is the feed pulling or showing the wrong image from the source?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through why the RSS Feed...

Nor Kanjanahattakij
22 May 2018 16:23
Clock Apps: Time is wrong in the Clock App
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troublesh...

Nor Kanjanahattakij
24 April 2017 08:39
Google’s New Autoplay Policy - How is this affecting you with ScreenCloud?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through Google's New Aut...

Nor Kanjanahattakij
24 May 2018 13:11
Twitter App: Twitter App does not pull in any results
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troublesh...

Nor Kanjanahattakij
24 April 2017 09:44
Youtube App: I cannot see my YouTube Live Stream
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troublesh...

Nor Kanjanahattakij
14 November 2017 08:38

See all 7 articles

Chrome Device Management License - Settings Overview & Benefits
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through a brief settin...

Nor Kanjanahattakij
12 July 2018 04:38
Chromebit/Chromebox - WiFi Connectivity Issue
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through WiFi Connectivit...

Nor Kanjanahattakij
19 March 2018 06:30
Chrome Devices - How to exit Kiosk Mode & What devices do not work in Kiosk Mode?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through How to exit Kios...

Nor Kanjanahattakij
28 February 2018 07:14
How do I determine which ScreenCloud Player version we have on a Chrome Device?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to determine...

Nor Kanjanahattakij
14 November 2017 08:16
Trying to reset Chrome devices and seeing "Chrome OS is missing or damaged. Please insert a recovery USB stick or SD card" error
Hello and thank you for visiting our ScreenCloud Help Center. This article will go how to troubleshoot if y...

Nor Kanjanahattakij
24 July 2017 07:46
Chrome Device - Managed Device: Every time the device reboots, when the ScreenCloud app launches, it seems to reset
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troublesh...

Nor Kanjanahattakij
24 April 2017 10:17

How to tell the difference between Amazon Fire TV stick 1st and 2nd generation (Physically)?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to tell the ...

Nor Kanjanahattakij
18 May 2017 12:21
How to tell the difference between Amazon Fire TV Box 1st and 2nd generation (Physically)?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to tell the ...

Nor Kanjanahattakij
05 June 2018 16:14
Amazon FireTV - ScreenCloud Requirements
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through what Amazon Fire...

Nor Kanjanahattakij
08 May 2017 10:25
How to check WiFi signal strength on the Amazon Fire TV Stick/Fire TV Box
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to check t...

Nor Kanjanahattakij
05 September 2017 07:26
We're seeing "Amazon Appstore: Unknown error" message. What causes this and how to avoid it?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through what steps you...

Nor Kanjanahattakij
23 May 2017 10:36
I'm receiving a white screen when starting the ScreenCloud app on a Fire TV Stick
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troublesh...

Nor Kanjanahattakij
24 April 2017 10:32

What are the minimum requirements for Windows computer?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through the minimum requ...

Nor Kanjanahattakij
26 July 2017 10:22
How do I keep the Windows Player for ScreenCloud at fullscreen/keep it fullscreen at launch?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to keep the ...

Nor Kanjanahattakij
16 November 2017 08:14
I’m getting a plain white screen on my Windows Device while using the Chrome App
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troublesh...

Nor Kanjanahattakij
17 May 2017 09:56

Chromecast - No options for Zone Layouts or Custom Zones
Hello and thank you for visiting our ScreenCloud Help Center. This article is to inform you that the Chrome...

Nor Kanjanahattakij
24 April 2017 10:28
ScreenCloud Remote App on a IOS Device or Android Phone cannot find my Chromecast
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through troubleshooting ...

Nor Kanjanahattakij
24 April 2017 10:24
My Chromecast keeps crashing, what should I do?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through our recommendati...

Nor Kanjanahattakij
24 April 2017 08:30

What are the minimum requirements for Android TV?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through the minimum requ...

Nor Kanjanahattakij
16 May 2018 14:39

Which Android tablets do you recommend to use with ScreenCloud?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through which Android ta...

Nor Kanjanahattakij
10 August 2018 05:55
What are the minimum requirements for Android TV/TV Box?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through the minimum requ...

Nor Kanjanahattakij
26 July 2017 10:23

What are the minimum requirements for iOS devices?
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through the minimum requ...

Nor Kanjanahattakij
14 November 2017 11:54