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Which Devices and Operating Systems Can I Use with ScreenCloud and What Are the Minimum Requirements?

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by Santino Scibelli
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(Up to date as of June 22, 2020)

This article will go through both the minimum requirements for using ScreenCloud on devices running each of the operating systems and platforms we support, as well as more detailed lists of both recommended, supported and non supported devices for specific operating systems and platforms. 

For more in depth recommendations of supported hardware, please visit our hardware page here. You can also click here to view ScreenCloud's overview of recommended hardware sets (sets include both a TV and media player for digital signage).

If you have any questions about operating system and hardware requirements before purchasing a device, please feel free to reach out to support@screencloud.com. Please note, if you're using a device we don't officially support or don't meet the minimum requirements for the operating system then the ScreenCloud app may experience performance issues or be unavailable to use.

 

Table of contents:

Amazon devices

Android/Android TV devices

iOS devices

Chrome OS devices

Windows devices

MacOS devices

BrightSign devices

 

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Amazon devices

Amazon offers great value on any budget with its consumer-friendly devices - such as Amazon Fire TV devices - as well as offering a quick and easy setup. Please note, you do not need Amazon Prime to use ScreenCloud, but you do need an Amazon account. If you do not have one, you can register by visiting this page.

 

Minimum Requirements

Amazon Fire TV devices, tablets and TVs run on Amazon's Fire OS operating system, which is powered by Android. But as Amazon has a very specific list of devices which we have thoroughly tested, we have not set a list of minimum requirements, instead listing exactly which devices we do and do not recommend or support (see below).

 

Amazon Fire TV Devices

Supported and recommended for new purchases
- Fire TV Stick 4K (3rd generation) (2018) - Available, supported and recommended, buy here

Supported but not recommended for new purchases
- Fire TV Cube (2018) - Available, supported but not recommended
- Fire TV (3rd generation) (2017) - Discontinued, supported
- Fire TV Stick Basic Edition (2017) - Available, supported but not recommended
- Fire TV Stick (2nd generation) (2016) - Available, supported but not recommended
- Fire TV (2nd generation) (2015) - Discontinued, supported

No longer supported
- Fire TV Stick (1st generation) (2014) - Discontinued, not supported
- Fire TV (1st generation) (2014) - Discontinued, not supported

 

Amazon Fire TV Edition TVs

Supported and recommended for new purchases
- Toshiba 4K UHD Smart TV (2018) 43", 50" and 55" - Available, supported and recommended, buy here
- Toshiba HD LED Smart TV (2018) 32", 43" and 49" - Available, supported and recommended, buy here
- Insignia 4K UHD Smart TV (2018) 43", 50" and 55" - Available, supported and recommended, buy here
- Insignia HD LED Smart TV (2018) 32", 43" and 49" - Available, supported and recommended, buy here

(Please note that we have only listed the Amazon Fire TV Edition TVs available in the US above, but Amazon Fire TV Edition TVs available in other regions that have similar specs and versions of Amazon's Fire OS operating system are also supported and recommended.)

 

Tablets

Supported and recommended for new purchases
- Fire HD 10 (2019) - Available, supported and recommended, buy here
- Fire HD 8 (2020) - Available, supported and recommended, buy here
- Fire 7 (2019) - Available, supported and recommended, buy here

Supported but not recommended for new purchases
- Fire HD 8 Plus (2018) - Available, supported but not recommended
- Fire HD 8 (2018) - Available, supported but not recommended
- Fire HD 10 (2017) - Available, supported but not recommended
- Fire 7 (2017) - Available, supported but not recommended
- Fire HD 8 (2017) - Available, supported but not recommended
- Fire HD 8 (2016) - Discontinued, supported
- Fire HD 10 (2015) - Discontinued, supported
- Fire HD 8 (2015) - Discontinued, supported
- Fire (2015) - Discontinued, supported
- Fire HDX 8.9 WAN (2014) - Discontinued, supported
- Fire HD 7 (2014) - Discontinued, supported
- Fire HD 6 (2014) - Discontinued, supported

No longer supported
- Fire HDX 8.9 (2014) - Discontinued, not supported
- Kindle Fire HDX 8.9 WAN (2013) - Discontinued, not supported
- Kindle Fire HDX WAN (2013) - Discontinued, not supported
- Kindle Fire HDX (2013) - Discontinued, not supported
- Kindle Fire HD (2013) - Discontinued, not supported

 

For more information about how to set up ScreenCloud on an Amazon device please click here.

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Android/Android TV devices

Android devices make for great, affordable devices to use with ScreenCloud. When it comes to Android devices, there's a lot of variation, with manufacturers using various versions of Android. To keep it simple though, just remember there are 2 main types of Android devices - devices running standard Android or Android Open Source (AOSP) and Android TV devices.

The main difference is that devices that run standard Android or Android AOSP (like many Android boxes, tablets and phones) have access to the full Google Play store, which means they have support for more business apps and features. On the other hand, devices that run Android TV (like some Android boxes and many TVs) only have access to a limited version of the Google Play store, with support for fewer apps and features.

When it comes to Android boxes and tablets, there are literally hundreds of options, with very different user experiences between them. Because of this we only recommend a few devices, but in theory many other devices will also work with ScreenCloud, as long as they meet our minimum requirements. If the device you want to use is not on our list of recommended devices though, you'll want to test it to ensure it works well with ScreenCloud.

TVs running Android TV are a different matter though, as the user experience is quite similar between them because of Google's "certified Android TV" program. Because of this we recommend using any TV running Android TV, as long as it meets our minimum requirements.

 

Minimum Requirements

- Android 7.1.2 or higher (Android 4.4.4, 5.0.* and 6.0.* devices are possible but not recommended)
- Dual-core processor or higher (preferably quad-core processor or higher)
- 2 GB of RAM or higher (preferably 4 GB of RAM or higher)
- 5 GB of storage or higher (preferably 16 or 32 GB of eMMC storage or higher)
- Google Play Store support

 

Android Boxes

Supported and recommended for new purchases
- Ugoos AM6 (Android AOSP) - Available, supported and recommended, buy here
- Ugoos X3 Cube (Android AOSP) - Available, supported and recommend, buy here
- Geniatech APC395X (Android AOSP) - Available, supported and recommended, buy here
- Xiaomi Mi Box S (2018) (Android TV) - Available, supported and recommended, buy here

Supported but not recommended for new purchases
- Nvidia Shield TV Pro (2019) (Android TV) - Available, supported but not recommended
- Nvidia Shield TV (2019) (Android TV) - Available, supported but not recommended
- Nvidia Shield TV Pro (2017) (Android TV) - Discontinued, supported
- Nvidia Shield TV (2017) (Android TV) - Discontinued, supported
- Xiaomi Mi Box 3 (2016) (Android TV) - Discontinued, supported

 

Android Tablets

Supported and recommended for new purchases
- Samsung Galaxy Tab A 10.5 (2018) - Available, supported and recommended, buy here
- Samsung Galaxy Tab A 10.1 (2019) - Available, supported and recommended, buy here
- Samsung Galaxy Tab A 8.0 (2019) - Available, supported and recommended, buy here
- Samsung Galaxy Tab A 7.0 (2016) - Available, supported and recommended, buy here

Supported but not recommended for new purchases
- Samsung Galaxy Tab E 9.6 (2015) - Available, supported but not recommended
- Samsung Galaxy Tab E 8.0 (2016) - Available, supported but not recommended
- Samsung Galaxy Tab E Lite 7.0 (2016) - Available, supported but not recommended

 

Android TVs / Android Powered Professional Displays

Supported and recommended for new purchases
- Android TVs from Sony, TCL, Hisense, Panasonic, Sharp and more (for the full list of Google's global Android TV partners, see here) - Available, supported and recommended
 - Philips D-Line Professional Displays (32BDL4051D, 43BDL4051D, 49BDL4051D, 55BDL4051D) - Available, with limited support and recommended

Not supported
- Philips Professional displays running Android 4.4 - Not supported

 

For more information about how to set up ScreenCloud on an Android device please click here

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iOS devices

Currently, iOS devices are not the most reliable long-term performance devices for digital signage with ScreenCloud. We'd recommend looking into Android and Amazon tablets the we support above.

We do support a wide range of iOS devices though, which you can pinpoint using our minimum requirements or list of recommend and supported iPads below.

 

Minimum Requirements

- iOS 9.2 or higher (preferably iOS 10 or later or the latest version of iPadOS)
- 5 GB of storage space or higher (preferably 16 or 32 GB of storage or higher)

 

iPads

Supported but not recommended for new purchases
- iPad Pro (4th generation, 11"/12.9") (2020) - Available, supported but not recommended
- iPad Pro (3rd generation, 11"/12.9'') (2018) - Discontinued, supported
- iPad Pro (2nd generation, 10.5''/12.9'') (2017) - Discontinued, supported
- iPad Pro (1st generation, 9.7''/12.9'') (2015) - Discontinued, supported
- iPad Air (3rd generation) (2019) - Available, supported but not recommended
- iPad Air 2 (2014) - Discontinued, supported
- iPad Air (2013) - Discontinued, supported
- iPad (7th generation) (2019) - Available, supported but not recommended
- iPad (6th generation) (2018) - Discontinued, supported
- iPad (5th generation) (2017) - Discontinued, supported
- iPad (4th generation) (2012) - Discontinued, supported
- iPad (3rd generation) (2012) - Discontinued, supported
- iPad 2 (2011) - Discontinued, supported
- iPad Mini (5th generation) (2019) - Available, supported but not recommended
- iPad Mini 4 (2015) - Discontinued, supported
- iPad Mini 3 (2014) - Discontinued, supported
- iPad Mini 2 (2013) - Discontinued, supported
- iPad Mini (2012) -Discontinued, supported

Not supported
- iPad (2010) - Discontinued, not supported

 

For more information about how to set up ScreenCloud on your iOS device please click here.

 

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Chrome OS devices

Chrome OS devices like Chromeboxes, Chromebases and other Chrome AIOs are great devices for using ScreenCloud (a Chrome Enterprise license is required to use a Chrome OS device optimally with ScreenCloud, which you can read more about here).

 

Minimum Requirements

- A Chrome Enterprise license (see here)
- A device with still 1 year or more till its Auto Update Expiration (AUE) date (see here) (preferably 3 years or higher)
- Dual-core processor or higher (preferably quad-core processor or higher)
- 2 GB of RAM or higher (preferably 4 GB of RAM or higher)
- 8 GB of storage or higher (preferably 32 or 64 GB of storage or higher)

 

Chromeboxes

Supported and recommended for new purchases
- CTL Chromebox CBX1C/CBX1-7 - Available, supported and recommended, buy here
- AOpen Chromebox Commercial 2 - Available, supported and recommended, buy here
- Asus Chromebox 3 - Available, supported and recommended, buy here

Supported but not recommended for new purchases
- AOpen Chromebox Mini - Available, supported but not recommended
- AOpen Chromebox Commercial - Discontinued, supported but not recommended
- Asus Chromebit - Discontinued, supported but not recommended

 

Chromebases/AIOs

Supported and recommended for new purchases
- AOpen Chromebase Mini - Available, supported and recommended, buy here
- AOpen Chromebase Commercial - Available, supported and recommended, buy here
- AOpen C-Tile - Available, supported and recommended, buy here

 

 

For more information about how to set up Chrome OS devices using Kiosk Mode with ScreenCloud click here.

 

 

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Windows devices

Windows devices like PCs and AIOs are great devices for using ScreenCloud. We require Windows devices to run Windows 10. Note that both the 32-bit (x86) and 64-bit (x64) of Windows 10 are supported (the ARM version of Windows is not supported at this time though).

Chrome OS devices like Chromeboxes, Chromebases and other Chrome AIOs are great devices for using ScreenCloud (a Chrome Enterprise license is required to use a Chrome OS device optimally with ScreenCloud, which you can read more about here).

 

Minimum Requirements

- Windows 10 Home or Windows 10 Pro (32-bit or 64-bit) or higher
- Dual-core processor or higher (preferably quad-core processor or higher)
- 2 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)

 

PCs

Supported and recommended for new purchases
- We recommend Intel's NUC PCs; Azulle's Byte and Inspire PCs; Arrow's Seneca XK, HDN and XK PCs; and iBase's SI and SP PCs which all come in a wide range of configurations. For more information about which models we recommend, take a look at our hardware page here.

 

Tablets/Touchscreen PCs

Supported and recommended for new purchases
- Surface Go - Available, supported and recommended, buy here
- Elo I-Series for Windows - Available, supported and recommend, buy here

 

OPS PCs/Windows Computer Modules (for Professional Displays)

Supported and recommended for new purchases
- NEC Professional Displays powered by OPS PCs - Available, supported and recommended, buy here 
- Elo Interactive Displays powered by Windows Computer Modules - Available, supported and recommend, buy here

 

 

For more information about how to set up ScreenCloud and a Windows machine please click here.

 

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MacOS devices

MacOS devices like Mac Minis are great devices for using ScreenCloud. We recommend using Apple's Mac Mini devices. Check out the minimum requirements and devices we do and do not recommend or support below.

 

Minimum Requirements

- Windows 10 Home or Windows 10 Pro (32-bit or 64-bit) or higher (preferably the latest version of macOS)
- Dual-core processor or higher (preferably quad-core processor or higher)
- 2 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 14.3 GB of storage or higher (preferably 32 GB or 64 GB of storage or higher)

 

Mac Minis

Supported and recommended for new purchases
- Mac Mini (Late 2018) - Available, supported and recommended, buy here

Supported but not recommended for new purchases
- Mac Mini (Late 2014) - Discontinued, supported
- Mac Mini (Late 2012) - Discontinued, supported
- Mac Mini (Mid 2011) - Discontinued, supported
- Mac Mini (Mid 2010) - Discontinued, supported

Not supported
- Mac Mini (Late 2009) - Discontinued, not supported
- Mac Mini (Early 2009) - Discontinued, not supported
- Mac Mini (Mid 2007) - Discontinued, not supported
- Mac Mini (Late 2006) - Discontinued, not supported
- Mac Mini (Early 2006) - Discontinued, not supported
- Mac Mini (Late 2005) - Discontinued, not supported
- Mac Mini (Mid 2005) - Discontinued, not supported
- Mac Mini (Early 2005) - Discontinued, not supported

 

For more information about how to set up ScreenCloud on a macOS device please click here.

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BrightSign devices

BrightSign's digital signage media players currently have limited support for ScreenCloud, with only BrightSign's XT models supported.

(Please note, limited support also means some of ScreenCloud's features - for example secure sites - do not work with BrightSign hardware yet. For more information please contact our support team at support@screencloud.com)

 

Minimum Requirements

- BrightSign's 8.x firmware or higher
- 2 GB of RAM or higher

 

Devices

Supported but not recommended for new purchases
- BrightSign XT4 (XT244 model) - Available, supported but not recommended
- BrightSign XT4 (XT1144 model) - Available, supported but not recommended

Not supported
- BrightSign XD4 (XD234 and XD1034 models) - Available, not supported
- BrightSign HD4 (HD224 and HD1024 models) - Available, not supported
- BrightSign LS4 (LS424 model) - Available, not supported
- BrightSign HD-OPS (HO523 model) - Available, not supported
- BrightSign DSM (HS123 model) - Available, not supported
- BrightSign XT3 (XT243 and XT1143 models) - Discontinued, not supported
- BrightSign XD3 (XD233 and XD1033 models) - Discontinued, not supported
- BrightSign HD3 (HD223 and HD1023 models) - Discontinued, not supported
- BrightSign LS3 (LS423 model) - Discontinued, not supported
- BrightSign 4K (4K242, 4K1042 and 4K1142 models) - Discontinued, not supported
- BrightSign XD2 (XD232, XD1032 and XD1132 models) - Discontinued, not supported
- BrightSign HD2 (HD222 and HD1022 models) - Discontinued, not supported
- BrightSign LS (LS322 and LS422 models) - Discontinued, not supported
- BrightSign XD (XD230, XD1030 and XD1230 models) - Discontinued, not supported
- BrightSign HD (HD120, HD220 and HD1020 models) - Discontinued, not supported
- BrightSign AU (AU320 model) - Discontinued, not supported

 

For more information about how to set up ScreenCloud on a BrightSign device please click here.

 

If you have any additional questions on operating system and hardware requirements to run ScreenCloud, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.com or give us a call at our toll-free support line at +18885575335.

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