Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to find the operating system version for your device running the ScreenCloud app. For reference, you can view our supported devices at any time by visiting https://screencloud.com/hardware.
Table of contents:
- Amazon Devices
- Android TV/Box Devices
- Android Smartphone/Tablet Devices
- Chrome Devices
- iOS Devices
- macOS Devices
- Windows Devices
1. Click on the home button using your Amazon remote.
2. From here, navigate in the upper menu and click the "Settings" option.
3. From your settings, scroll to the right with your remote and click on "Device".
Android TV/Box Devices
Please note, the following instructions can vary between models of Android TV/Box devices. We recommend referring to the manual or online instructions for your brand or model of television on how to find the operating system information specifically if you're unable to find any information regarding the operating system from your TV settings.
Additionally, the TV could be a non-smart device that is being powered with apps by a media dongle (i.e. Amazon Fire TV Stick, ASUS Chromebit, etc.) plugged into the HDMI port behind the television which is powering the ScreenCloud app. If this is the case you won't be able to find operating system information if the television isn't a smart TV device.
1. Using your Android TV/Box remote, navigate to your TV settings menu.
2. Click on "System".
Android Smartphone/Tablet Devices
1. Navigate to your device "Settings".
2. Click on "System".
1. While on your Chrome device, navigate to the bottom right and select the time.
2. Select Settings .
3. Select Menu About Chrome OS.
4. Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using.
To find the iOS version installed on your device, go to Settings > General > About. You can reference Apple's support article here on how to find your iOS version for more information.
From the Apple menu in the corner of your screen, choose About This Mac. You'll see the macOS name, such as macOS Mojave, followed by its version number. If some product or feature requires you to know the build number as well, click the version number to see it. You can reference Apple's support article here on how to find your macOS version for more information.
To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK.
Here’s how to learn more:
- Select the Start button > Settings > System > About .
- Under Device specifications > System type, see if you're running a 32-bit or 64-bit version of Windows.
- Under Windows specifications, check which edition and version of Windows your device is running.
If you have any additional questions or concerns with devices supported for ScreenCloud, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at email@example.com or give us a call at +1-415-449-5426, then follow the prompts to connect with support.