How to Find the Operating System Version for Your Device Running the ScreenCloud App

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by Santino Scibelli
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Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to find the operating system version for your device running the ScreenCloud app. For reference, you can view our supported devices at any time by visiting https://screencloud.com/hardware.

Table of contents:

 

Amazon Devices

1. Click on the home button using your Amazon remote. 

2. From here, navigate in the upper menu and click the "Settings" option.

3. From your settings, scroll to the right with your remote and click on "Device".

4. While viewing your "Device" settings, click on "About" and you'll see the operating system information.

 

Android TV/Box Devices

Please note, the following instructions can vary between models of Android TV/Box devices. We recommend referring to the manual or online instructions for your brand or model of television on how to find the operating system information specifically if you're unable to find any information regarding the operating system from your TV settings.

Additionally, the TV could be a non-smart device that is being powered with apps by a media dongle (i.e. Amazon Fire TV Stick, ASUS Chromebit, etc.) plugged into the HDMI port behind the television which is powering the ScreenCloud app. If this is the case you won't be able to find operating system information if the television isn't a smart TV device. 

1. Using your Android TV/Box remote, navigate to your TV settings menu.

2. Click on "System".

3. Click on "About device" and listed under "Android version" is the operating system.

 

Android Smartphone/Tablet Devices

1. Navigate to your device "Settings".

2. Click on "System".

3. Click on "About phone" or "About device" and listed under "Android version" is the operating system.

 

Chrome Devices

1. While on your Chrome device, navigate to the bottom right and select the time.

2. Select Settings Settings.

3. Select Menu Menu and then About Chrome OS.

4. Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using. 

You can reference Google's support article here on how to find your Chrome OS version for more information.

 

iOS Devices

To find the iOS version installed on your device, go to Settings > General > About. You can reference Apple's support article here on how to find your iOS version for more information.

 

macOS Devices

From the Apple menu  in the corner of your screen, choose About This Mac. You'll see the macOS name, such as macOS Mojave, followed by its version number. If some product or feature requires you to know the build number as well, click the version number to see it. You can reference Apple's support article here on how to find your macOS version for more information.

 

Windows Devices

To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK.

Here’s how to learn more:

  1. Select the Start  button > Settings  > System  > About .
  2. Under Device specifications > System type, see if you're running a 32-bit or 64-bit version of Windows.
  3. Under Windows specifications, check which edition and version of Windows your device is running.

You can reference Microsoft's support article here on how to find your Windows OS version for more information.

 

If you have any additional questions or concerns with devices supported for ScreenCloud, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.com or give us a call at +1-415-449-5426, then follow the prompts to connect with support. 

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