Table of Contents:
1. If necessary, factory reset your BrightSign player
1.1. Remove any Micro SD Card, USB disk or USB keyboards/mice.
1.2. Power off the BrightSign Player by removing the USB or 12V power connection.
1.3. Hold the SVC and Reset buttons.
1.4. Apply power to the player by connecting the USB or 12V power connection.
1.5. Wait for the red Err LED to flash rapidly.
1.6. Release the SVC and Reset buttons.
1.7. Wait for a few moments for the factory reset to begin. You will see a loading bar and some information about the device. The loading bar will load and then be replaced by a BrightSign logo. Wait until the words “please insert storage device” appear above the BrightSign logo.
2. Setup the ScreenCloud Player app on your BrightSign player
Note: If you currently have the ScreenCloud BrightSign Player app (beta version, v0.3.1) on your device you will have to do a clean install of this new version, meaning you'll have to steps 1.1 through 2.7, including re-pairing your device and setting your content again. In the future updates will be automatic, but currently we do not support auto-updates.
2.4. While the BrightSign Player is powered off, insert the Micro SD Card into the BrightSign Player.
2.5. Power on the BrightSign Player by plugging in the USB or 12V power connection.
If you have any additional questions on using the BrightSign player, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at firstname.lastname@example.org or give us a call at our toll-free support line at +18885575335.