Hello and thank you for visiting our ScreenCloud Help Center. This article will go through best practices for how to set up and display your Google Slides on your digital screens with ScreenCloud. As one of our most popular apps, we want to provide you with helpful tips on how to fully optimize your experience using your presentations with our Google Slides app.
Please note, if you're receiving an error which reads "Part of this slide didn't load. Try re-loading" while using Google Slides, click here to learn more.
Table of contents:
1. Review our Google Slides app guide
You can review step-by-step instructions on how to set up your Google Slides app with ScreenCloud here. This will help you get started on using the app and answer any frequently asked questions.
2. Check out our free Google Slide templates
Google Slides is a versatile app that gives you the ability to be unique and creative. You can control how to position your approach to content across your digital screens. Our team has put together a directory of Google Slide templates to help spark inspiration for ways to showcase menus, teams, and more. You can view ScreenCloud's free Google Slide templates here.
3. Upload images and content directly into your presentation
One of the key features of Google Slides is that it is easy to simply copy and paste an image or piece of content you find from a webpage directly into your presentation. The challenge using this method though is that webpages from external websites can move content, change servers, run into errors, and could shut down over time. This can affect how your images or content you've copied from a webpage work in your presentation, as it can cause errors or images/content can become unable to display over time.
We recommend saving any image or content from an existing source and uploading it directly into your Google Slide presentation. This way the content is managed from your Google Drive account and no longer relies on the existing source to use it.
Please note, the use case of background images can tend to cause problems with slide optimization and playback over time. We recommend limiting the use of or removing background images from your slides completely while using the Google Slides app with ScreenCloud.
4. Avoid using embedded videos, animations (.GIF), or special effects/transitions
ScreenCloud's Google Slide app currently does not support the following:
- Embedded videos to autoplay
- Animation images (.GIF)
- Special effects and transitions between slides
While you can have this content in your presentation, the Google Slides app will not be able to load this content properly. We recommend removing any embedded videos, opting to upload the video you'd like to use as an MP4 file directly into ScreenCloud, or by using our YouTube or Vimeo app for streaming video.
We also advise removing any animations (.GIF) from your presentation as ScreenCloud currently does not support these file types. Any special effects or transitions you can keep in your slides, though they will not appear while using the Google Slides app and avoid using them.
5. Make sure your Google Slides are using a widescreen 16:9 ratio
Most televisions support a 16:9 screen ratio, and we recommend that you use your Google Slides app in a full-screen zone layout. At most, you can use the app in full-screen with a ticker-tape layout below, though the app is not optimized for use in small zone spaces or limited dimensions. In consideration of this, we recommend that you always use your Google Slides formatted in a widescreen 16:9 ratio.
You can double check this by performing the following steps:
5.1. While viewing your Google Slide presentation, click on "File" in the upper left-hand corner.
5.2. Navigate to "Page setup" and click here.
5.3. Check that your page setup is on "Widescreen 16:9".
6. Remove any unwanted slides instead of setting them to skip
Google Slides provides you with a feature to set any slide to "skip" during a presentation, instead of removing it. You can identify if a slide is set to skip if it has a slashed eye icon over the slide file, you can right-click the slide in order to check this option on or off:
We recommend to instead use the "Save to keep" option by right-clicking on the slide for any unwanted slides. This will save the slide file to your drive for reference at a later date to use in a presentation, then you can delete the slide from your presentation. This can help you better organize your presentation, while also ensuring that using the ScreenCloud Google Slide's app is able to run best in case there are any challenges with the API (Application Programming Interface) which powers the app.
7. Use the Google Slides app in a playlist
We recommend to always use the Google Slides app, if this is within the scope of your use case, within a playlist with at least one other app. The reason for this is that it helps maintain a quicker refresh rate for the app and call for the API to pick up on any updates made to the presentation.
For example, the Google Slides app has a refresh rate between five to thirty minutes when connected to the internet. If you make updates to the presentation, you might not see it right away unless you manually refresh your screen. By using the app in a playlist, such as the weather, Social Feed for Facebook, or any other service which pulls updates from the internet, you will receive a quicker refresh rate for the app to constantly look for updates.
We understand if you're using Google Slides to display one piece of content only (e.g. a restaurant menu, sale items, directory information, etc) that this may not be the best solution for you. We would recommend in this case to add another instance of the Google Slides app into your playlist using the same presentation URL. This way the app(s) will refresh while transitioning between each other and still show the same content on your screen.
8. Try to use a maximum of 10 slides for your presentation
Larger presentations can be used for the Google Slides app but it's best recommended to use a maximum of at least 10 slides for your presentations to both help your content run as consistently and most optimized as possible for digital signage.
If you have any additional questions or concerns on ScreenCloud's Google Slides app, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at email@example.com or give us a call at +1-415-449-5426, then follow the prompts to connect with support.