Hello and thank you for visiting our ScreenCloud Help Center. This article will go through Google's New Autoplay Policy and how this is affecting ScreenCloud Members.
Google’s recent update prevents Chrome playback video and audio files from playing until a user interacts with the domain (click, tap, etc.) For Digital Signage this means, your videos would not work until you plug in a mouse and click on the screen.
Steps on how to change the AutoPlay Policy for Chromebit, Chromebox, Chromebase and Chromebook devices