RSS Feed App: Why Is the Feed Pulling or Showing the Wrong Image From the Source?

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by Nor Kanjanahattakij
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Hello and thank you for visiting our ScreenCloud Help Center. This article will go through why the RSS Feed App is showing the wrong image from the source it is pulling in.
 
ScreenCloud uses a service called Embedly to extract the feed information from the RSS feeds. If you’re seeing what you believe to be the wrong picture associated with a feed, it’s likely because of how Embedly is extracting the image:
 
1. To test out the Embedly Extract API click here.
2. Simply copy and paste the RSS feed URL and click the "Play" button.
 
Embedly looks at the following attributes of the page and then ranks and scores the images:
  • The URL of the oEmbed object (if the oEmbed type is a photo)
  • The thumbnail_url of the oEmbed object (if the oEmbed type is not a photo)
  • The Open Graph og:image property
  • The meta image_src tag
  • Any images found in the API response
  • Images ranked and pulled from the body of the page
If you’re having the wrong image returned, and if you have access to modify your website or the RSS feed, you may look at inserting a new og:image into your image property. The og:image is what is returned to ScreenCloud in the majority of cases. If you are not sure how to adjust this, I would recommend checking in with the originator of the RSS Feed to see if they can make this change for you.
 
Example:
 
<meta property="og:image" content="your image URL" />
 
 
If you have any additional questions or concerns on your RSS Feed app, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.io or give us a call at +1-415-449-5426, then follow the prompts to reach support.

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