Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how much of a device's storage space the ScreenCloud Player app can use for media caching.
When choosing a digital signage device, you want to make sure that the storage drive will have enough space to accommodate the media files you want to be cached on the device.
When getting a device though, you won't have access to all the space on the device's storage drive. Some of that space will be used up by the OS and apps, and even out of the remaining space, only some of it can be used by the ScreenCloud Player app for media cache purposes.
So how much storage space will actually be available to you on all the different digital signage devices available? Here's an overview by the operating system.
Table of Contents:
- Android devices
- Amazon Fire TV devices
- Desktop OS (Windows, MacOS, Ubuntu)
- Chrome OS devices and devices running Chrome browser extension
- iOS Devices
Android devices
The ScreenCloud Player app can access 50% of the available storage space for media cache purposes.
So for example, on a Mi Pad 4 which has 32GB of storage space, the operating system and apps take up about 10GB of that available space. Out of the 22GB remaining, the ScreenCloud player app can use 11GB for media cache.
Amazon Fire TV devices
The ScreenCloud Player app can access 50% of the available storage space for media cache purposes.
So for example, on an Amazon Fire TV (3rd Generation) which has 8GB of storage space, the operating system and apps take up about 3.5GB of that available space. Out of the 4.5GB remaining, the ScreenCloud player app can use 2.25GB for media cache.
Desktop OS (Windows, MacOS, Ubuntu) devices
On desktop operating systems like Windows, macOS and Ubuntu, the ScreenCloud Player allocates 5GB of storage space for media cache.
Chrome OS devices and devices running the Chrome browser extension
On Chrome OS devices and devices running the Chrome Browser extension, the ScreenCloud Player app or extension attempts to allocate 10GB of storage space by default for media cache and will auto adjust as needed, so if a device does not have 10GB of available storage space it will adjust to match the lower amount of storage space available.
iOS devices
On iOS devices, the ScreenCloud Player app it set allocate 500MB of storage space for media cache purposes but you can change that amount to be more or less in the app's settings. To do this open the app, swipe inward from the right of the screen to bring up the settings menu, click on "Advanced Settings" and under "Maximum Cache Size (MB)", change the number to the amount of space you want allocated. The app helps you by showing you how much space is available on your device.
If you have any additional questions or concerns on how much of a device's storage space the ScreenCloud Player app can use for media caching, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.com or give us a call at +1-415-449-5426, then follow the prompts to reach support.
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