Chrome Device Management License - Settings Overview & Benefits

by Nor Kanjanahattakij
Hello and thank you for visiting our ScreenCloud Help Center. This article will go through a brief settings overview and the benefits of using a Chrome device management license.
Chrome Device Management is a service from Google that will give you advanced tools to have the best digital signage experience. By using this services, you can have ScreenCloud be the only application running on the devices, ensure your devices are properly connected, received notifications if they go offline, and easily deploy ScreenCloud to a number of devices. Below are some of the features of the Chrome Device Manager that will help you manage your digital signage effectively.


What is kiosk mode and why do I need it?

Kiosk mode will allow you to run a single app on a Chrome device and lock it down so no one can interfere with it. It's useful if you're using the screen in a public area. Also, if there's a power failure or the app crashes for some reason, the device will auto launch the app again.

It is most recommended to provide you with an optimal digital signage experience with Chrome devices, in addition to providing additional features to your device. Using a chrome device management license to enable your Chrome device into Kiosk Mode provides a number of benefits and features for your digital signage device: 

  • Device monitoring and reporting
  • Remote updates
  • Reboot device remotely
  • Capture screen
  • Device offline notification
  • Ability to manage and deploy policies at a user level
  • Ability to use the device as a workstation (exit kiosk mode)

Please note, as of February 1, 2019, the cost for a chrome device management license is $50 per year, per device for an "Enterprise License". Without this, you will not see the option to use kiosk mode on your device. If you need a CDM license you can purchase an "Enterprise License" through our partner Promevo. Single-app kiosk licenses are not recommended as they do not give your device the ability for an administrator to exit the ScreenCloud app in kiosk mode if needed.

For more information, please click here to view a support article from Google or contact



Using ScreenCloud without kiosk mode, how does this affect me?

Kiosk mode is not required to run the ScreenCloud app on a Chrome device. Though, it is recommended for a few reasons in comparison to using a device with the benefits of kiosk mode:

  • The ScreenCloud app will not start automatically once the device is turned on
  • The ScreenCloud app will not automatically re-launch if the device crashes or restarts
  • The device is less-locked down and the ScreenCloud app can be exited to use other services
  • Lack of remote updates, remote reboots, no device reporting, and less app stability


ScreenCloud players

  • Full-screen and multi-zone layout support
  • Landscape and portrait support
  • Offline playback of media and some apps: video and images
  • Boot at the start (not available without CDM license)
  • Schedule reboot (not available without CDM license)
 See how to set up a Chrome device with Chrome Device Management here.

Chrome device recommended settings

Here are the main settings we recommend you review on your Chrome device to follow the examples given below of what your device should be set to.


i) User Data Settings:

Make sure the User data settings is set to “Do not erase all local user data” otherwise when the device reboots it will lose connection to your management console. This option is under Sign-in Settings:

ii) Scheduled Reboot: 

You can schedule your Chrome device to reboot by specifying the Number of days before reboot, the device will be rebooted after that given number of days. You can find this option by performing the following:
1. Visit the "Device Settings" page
2. Click on "Chrome Management"
3. Click on "Device Settings", scroll down to Power & Shutdown and then enter 1 under Scheduled Reboot: Number of days before reboot; leave empty for unset.

iii) Timezone:

You want to make sure that your device is in the correct timezone in the current location otherwise your schedule may not work as it should. Please refer to this page from Google about the setting.

i) Kiosk device status alerting contact information:

You can enter your email address and phone number to receive alerts of when your device goes offline:
You can learn more about specific device settings here.
If you have any additional questions or concerns on the settings overview or benefits of the chrome device management license, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at or give us a call at +1-415-449-5426, then follow the prompts to reach support.


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