Hello and thank you for visiting our ScreenCloud Help Center. This article will go through How-to change the screen orientation or rotate the player in ScreenCloud.
There are two places you can do this:
1) From your Screen Settings
Go to the Screen page, and choose the screen you want to change orientations. Click on the Screen Settings icon and click on change under Screen Orientation. Choose the Orientation you want and click Save:
2) On the Screen via Your Device
Open the ScreenCloud menu on within the application on your device you're using for Signage and click on the orientation you want. Click outside the menu to close and the player will refresh to the orientation chosen:
If you don't see the options or the options are not selectable that means your device doesn't support this feature.
If you have any additional questions or concerns on How-to change the screen orientation or rotate the player, or any other questions or feedback about your ScreenCloud Membership, feel free to reach out to our support team at firstname.lastname@example.org or give us a call at +1-415-449-5426, then follow the prompts to reach support.