Pro-Rata Billing – Charged for Different Amounts

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by Adam Calcutt
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Hello and thank you for visiting our ScreenCloud Help Center. This article will go through our pro-rata billing process here at ScreenCloud.

Table of Contents:

Explaining pro-rata charges

Testing content or screen layouts free of charge

 

Explaining pro-rata charges

Every time a new screen has been added to your account, you'll be charged for that screen at a prorated rate and a separate invoice will be generated.

For example, if your subscription started on the 1st of January and you’re on the monthly plan and decide to add a screen later on in the month, then you’ll be charged a prorated amount until your subscription renews on the 1st of February. Once the next month begins you’ll see both screens on just the one invoice.

 

Testing content or screen layouts free of charge

Rather than to add another paid screen, then we would recommend that you add the screen in preview mode.

In order to put the screen in preview mode, then we would recommend that you take the following steps:

  1. Login to your ScreenCloud account and click on Screens.
  2. Please then click Add Screen which can be located towards the top right corner of your screen.
  3. You’ll then see text fields to title the screen and enter the pairing code but there is also an option to start the screen in preview mode.

Preview_Mode.png 

 

If you have any additional questions or concerns on pro-rata billing or testing screens/content, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.io or give us a call at +1-415-449-5426, then follow the prompts to reach support.

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