How to Set Up ScreenCloud on a Chrome Device With Google Chrome Device Management

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by Nor Kanjanahattakij
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Hello and thank you for visiting our ScreenCloud Help Center. In this guide, we’ll walk you through how to set up ScreenCloud’s digital signage software using a Chrome player on a Chrome device with Google chrome device management (kiosk mode).

If your Chrome device is older than 2017 you will be able to run ScreenCloud in Kiosk Mode without a CDM license and should be able to follow the instructions on the ScreenCloud website. Please refer to these instructions.

Devices from 2017 will require Chrome Device Management License (CDM) to run ScreenCloud in Kiosk mode. You can purchase this through our partner PromevoIf you don’t want to purchase Chrome Device Management license, you can still enjoy ScreenCloud as a standalone application, but it will not support the auto-launch function when the device reboots. 

PLEASE NOTE: Single App Kiosk is not recommended as it does not allow you to exit the kiosk mode and adjust User Settings on the device. We recommend purchasing an Enterprise License as this gives you the option to exit Kiosk Mode on your Chrome devices and have access to extended features.
 
Chrome devices which can run ScreenCloud player in Kiosk mode are as follows;
  • Chromebit
  • Chromebox
  • Chromebook

You can also review the benefits of having a Chrome Device Manamgent license here.

There are three parts to this guide. If you already have the license, you can choose to enroll the device (Part 3) first and then set up the app in the console (Part 2), whichever way you feel convenient. The following steps will show you the Chrome Device Management set up first, followed by the enrolment steps.
 
Table of Contents:
 
 
 
Part 1: Purchase a license for chrome device management
 
How to purchase the license:
 
1.1. The manual way from Google Admin Console (you will need to have a basic understanding of how Google G Suite works) 
  • You can choose to start the subscription from a trial (up to 10 devices allowed) 

OR

  • Purchase Chrome Enterprise without trial (Annual subscription only)
 
1.2. The recommended way
We recommend you contact Promevo our Google reseller who can assist you with setting up Chrome Device Management and advise you on which type of license you should purchase (ie. perpetual or annual). You will need to provide a domain on G-Suite for the licenses to be applied to. It may take between 2-5 days to complete the enrollment process.
 
Please refer to this link for more details
 
 
 

Part 2: Setting up the Kiosk app on chrome device management

Once you have access to Chrome Device Management console you can add ScreenCloud as a Kiosk app for the upcoming enrolled devices.
 
2.1. First, log in to your Chrome Device Management console
2.2. Click the Device management menu:
 
 
2.3. On the next page, click on Chrome management menu on the left:
 
 
2.4. Scroll down and click on Device settings:
 
 
2.5. On the next page, scroll down to Kiosk Settings and click on Manage Kiosk Applications:
 

 
2.6. Click open Chrome Web Store then copy and paste the app ID as follows:
 
efdahhfldoeikfglgolhibmdidbnpneo in the field and hit Enter. You will see ScreenCloud player, click Add:
 
 
2.7. Click Save:
 
 
2.8. You will see that there is 1 Kiosk App on your account now, Click Save again:
 

2.9. You can watch the whole process here as well for your reference:
 
CDM-steps.gif
 
 

 

Part 3: Enroll and set up your device

Now that ScreenCloud Player has been added as the Kiosk app on your account, you can now start enrolling and setting up the Chrome device. 
 
3.1. Wipe the device if it’s been used prior to this setup. If this is a new device you can go to Step 3.2.
 
3.2. You can follow the wipe process on this page up to step 6 and then follow the enrollment process below or refer to the Google document here 

Enroll the device to your Chrome Device Management:
  • Turn on the Chrome device and follow the onscreen instructions until you see the sign-in screen. Don't sign in yet.
  • Before signing in to the Chrome device, press Ctrl+Alt+E to go to the enrollment screen.
  • Enter the username and password from your Google admin welcome letter, or the username and password for an existing G Suite user on your account that has eligibility to enroll.
  • Click Enroll device. You'll receive a confirmation message that the device has been successfully enrolled.
 
After the process, your Chrome device may reboot and ScreenCloud will start as a kiosk app. You can follow the process on how to add the screen to your account by clicking here.
 
You can also click here for the other settings you should be aware of on the Chrome Device Management console.
 
  
If you have any additional questions or concerns on How-to set up ScreenCloud on a Chrome device with Google chrome device management, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.io or give us a call at +1-415-449-5426, then follow the prompts to reach support.
 
 
 

 

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