Help, I Have a Question and I Need an Answer

by Jon Stone

Hello and thank you for visiting our ScreenCloud Help Center. 

If your question isn't answered on the ScreenCloud website, please ping our friendly support team an e-mail at Or, give us a call at +1-415-449-5426, then follow the prompts to connect with support.

To help us help you faster, please provide as much information as you can about the issue you have:

  1. Provide your account's email.
  2. What device are you using? Please provide make, model or generation number.
  3. Please provide the OS number of the device.
  4. What is your internet connection? How far is your router to the device you're using for ScreenCloud? Is it in the same room?
  5. Send in any screenshots of the issue.

We look forward to hearing from you, thank you.


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