Youtube App: I cannot see my YouTube Live Stream

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by Nor Kanjanahattakij
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Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troubleshoot not seeing your YouTube Live Stream while using the app.

If you add a youtube video to the Youtube app, but do not see the content coming up, please look for the "Allow Embedding" option in the Video Manage Advanced settings within YouTube.

  1. Go to your Video Manager.
  2. Go to the video you want to turn on embedding for and click Edit.
  3. Under the video, click Advanced settings.
  4. Under "Distribution Options", check the Allow embedding checkbox.
  5. Click Save changes.

youtube-allow-embedding.png

If you have any additional questions or concerns on the Youtube Apps, or any other questions or feedback about your ScreenCloud Membership, feel free to reach out to our support team at support@screencloud.io or give us a call at +1-415-449-5426, then follow the prompts to reach support.

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