App Guide: Youtube

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by Nor Kanjanahattakij
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ScreenCloud’s YouTube app allows you to easily stream your videos to your screens. From sharing playlists on a loop to selecting a specific channel, individual videos or even a search phrase. This allows anyone, from anywhere, to share a stream of live videos to promote, teach or entertain.  

With the ScreenCloud YouTube app you can:

  • Select a video playlist or channel to play
  • Type in search terms to create a stream of videos
  • Shuffle, mute or add subtitles to videos

Table of Contents:

Step-by-Step: Here's How It Works

Frequently Asked Questions

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1. Select and install ScreenCloud’s YouTube app

To begin, follow this link and select ‘Install this app’ in the bottom right-hand corner. This will log you into your ScreenCloud account, or prompt you to set up our free trial in order to use the YouTube app and others within our App Store. 

  • Once logged in select ‘Add this app’ from the top right-hand corner:

Install ScreenCloud YouTube App

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2. Select the YouTube video content to show

Once your YouTube app is added, you’ll have the chance to select which videos to show.

In the box that says ‘Videos to play (YouTube URL, or search phrase)’ you can enter one of the below options:

YouTube search phrase

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3. Choose your YouTube Settings

  • Once you’ve selected what video content to show you have a few additional settings to personalize, as shown below:

YouTube digital signage app settings

Here, you can choose how many videos to show (if a playlist or search phrase has been selected), how long you want the YouTube app to play for and whether you’d like to shuffle, mute or show subtitles. 

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4. Preview your results

Once you’ve added your video settings you have the opportunity to preview the YouTube app before it gets added to a playlist. This helps you to determine that the right video content is playing and in the right order. 

  • Click ‘Preview App’ and a small popup will play the videos of your choosing:

YouTube video preview in ScreenCloud

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5. Add your YouTube stream to a playlist

Once you’re happy with your YouTube settings, you can add the selection to one of your digital signage playlists.

  • Select ‘Add App’ and choose a name for your selection, for example ‘YouTube - Company Playlist’. This will help you to spot it later if you are using more than one YouTube app stream: 

YouTube video add app

  • Next, go to ‘Playlists’ and drag and drop your YouTube app from the app selection bar on the right-hand side to the playlist of your choosing:

YouTube playlist

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FREQUENTLY ASKED QUESTIONS

I can’t find the correct video - what should I do?

  • Please test that you have the correct URL, playlist or channel in your browser before entering it into your playlist and remember if the channel owner changes the playlist or URL you will need to change it in ScreenCloud too. If the search phrase is not showing the videos that you would like for that search phrase, try creating your own playlist or channel as this will allow you full control over which videos play and when. 

The subtitles aren't showing on my video

  • When no subtitles show even when you have subtitles set to 'on' this is because those videos don't have captions added to them but were auto-generated by YouTube. To ensure subtitles in your digital signage display, the uploader of the video would need to create captions/add the transcription to the video so that they can be displayed on the screen.

Will the ScreenCloud YouTube app cache videos or my stream?

  • YouTube videos are streamed rather than cached. 

Can I use YouTube as part of a zoned digital signage display?

  • Yes, but only in the main zone. As we explain here, this prevents too videos from playing at the same time as this wouldn't provide the best user experience. 

How are the YouTube videos ordered?

  • The YouTube videos are ordered according to the same rules as on YouTube if you are using a channel or playlist and will be shown in the same order as you would see on the site. For search phrases, videos will be ordered according to YouTube’s algorithm, which usually prioritizes videos that have the highest amount of engagement. 

How long will the videos play for?

  • Each individual video will play for the full duration if allowed, however, this will depend on the total time duration you have allowed for your YouTube app. This can be edited when setting up the app and changing the time within the field ‘Maximum duration (minutes) of video can play’. If no maximum time is set, the videos will play until the end of the playlist, channel or search phrase. 

Can I skip or remove a video from the playlist?

  • This is not currently supported but is something we will look to implement in the future. 

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If you have any additional questions or concerns on the Youtube app, or any other questions or feedback about your ScreenCloud Membership, feel free to reach out to our support team at support@screencloud.io or give us a call at +1-415-449-5426, then follow the prompts to reach support. 

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