Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troubleshoot getting a plain white screen on your Windows device while using the Chrome App.
Frequently asked question:
We have the Chrome App installed on a Windows Mini PC. When I try to put up any kind of content, I'm getting a plain white screen on the device. I've tried resetting the pairings a few times, but it's not working.
If you're using Windows, please install our windows app from the following link -https://release.screen.cloud/. This should solve any issue you may have.
If you have any additional questions or concerns on how to troubleshoot getting a plain white screen on your Windows device while using the Chrome app, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at firstname.lastname@example.org or give us a call at +1-415-449-5426, then follow the prompts to reach support.