Please try deleting the video and upload it again. Usually this helps fixed the issue, if not please send us the original video so we can test uploading it. Also let us know your account details so we can investigate further.
Articles in this section
- Zone layout and dimension
- Can we display internal websites?
- Error: "This Website doesn't allow access to third party apps"
- How to run one content (image or video) on 4 (2x2) screens?
- I’m having issues the Page Scroll App. When I configure the App it only display’s a grey blank screen.
- One of our screens is in a different time zone. When I am creating my schedules, whose time zone should I use as the default?
- Video - why can’t I get an MP4 video file to play the actual footage on digital screens. Only the audio plays. Thoughts?
- Video: Why some videos on website do not autoplay?
- Website caching
- Why can't Screencloud display other website?