Clock Apps: Time is wrong in the Clock App

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by Nor Kanjanahattakij
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Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to troubleshoot if you notice the time is wrong on any of your Clock Apps.

Challenge:

"Currently, the clock in the app and also in the schedules is wrong, is there a way to adapt to our time zone?"

Solution:

Please check the clock on your device time is correct as this could be the reason why it's not displaying correctly. We recommend checking your settings to make sure you have it set to the accurate timezone, date, etc.

Amazon Fire Device users (FireStick TV, FireBox TV, etc.), you can also adjust your rendering settings to "Native-WebView" to see if this resolves the time after checking your settings. You can do this by clicking on the "Settings" icon on your Amazon remote while on the ScreenCloud app, you can adjust this in the right-hand menu.

 

If you have any additional questions or concerns on your Clock Apps, or any other questions or feedback about your ScreenCloud Membership, feel free to reach out to our support team at support@screencloud.io or give us a call at +1-415-449-5426, then follow the prompts to reach support.

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