It seems like every now and again ScreenCloud shuts off and we have to reboot Chromecast again. Is there a fix to this?
Unfortunately, Chromecast is the least powerful device and has a number of limitations, some of which you have run into. For instance, Chromecast has very limited ram and storage so it cannot handle large playlist or causes issue when using continuously for a long time.
We usually recommend powerful devices like Amazon Fire TV stick, Amazon Fire TV box, Chromebox or Chrombit or any Android TV. There are loads of benefits but the main ones are:
- Support zone layout
- More locked down so no one can take them over
- Have auto restart capabilities if the device is powered down and on again
- Are more powerful so can handle more complex animations and videos
- Have more storage so more content can be saved offline (better playback)
If you still insist on using the ChromeCast, we have developed a ChromeCast keep-alive app or the Caster app
which you install on your computer on the same network as your ChromeCast. Once you open the Caster app you will see the name of the ChromeCast on the list. If you toggle the switch next to your ChromeCast, every 10 seconds the app will make a request to the ChromeCast to see if ScreenCloud player is still alive, if not it will activate the player.